Terms & Conditions
Bebelicious accepts payments via Paypal. Paypal is a secure, trusted global payment gateway that accepts payment via Visa, Mastercard, Amex, Paypal balance or your personal bank account. A Paypal account is not required to make payment via this gateway.
No goods will be dispatched without full payment being received. Pricing for bebelicious.com.au is transacted in (AUD) Australian Dollars and includes GST at 10%. All prices are subject to change without notice. Should pricing change, all products purchased at the original transacted price will be honoured.
Overseas shipping & GST exclusion
Bebelicious is happy to offer International shipping. Please contact us at firstname.lastname@example.org for rates. All orders made outside Australia and being sent to an International address are exempt of GST. International orders can be subject to duties and taxes. Such duties and taxes will be billed to you separately by customs or the postal service. Bebelicious does not calculate or collect these charges at checkout.
All Bebelicious Gift Certificates are generated with a code specific to that Certificate. Bebelicious takes not responsibility for lost or stolen Gift Certificates, however as our Gift Certificates are securely tracked through PayPal please contact us as soon as possible if such a situation arises and we will do our best to work with PayPal to recover your Certificate.
All orders are shipped on Tuesday and Friday. Should you require express delivery, we are happy to assist where possible. Please contact us to discuss.
All Bebelicious shipping in Australia is via Australia Post – e parcel. All parcels are accompanied by tracking numbers and will require a signature on arrival. Should your parcel not arrive within a reasonable time (please refer to Shipping) please contact us and we will follow up with Australia Post e parcel.
Exchanges and Refunds
At Bebelicious we are proud to stand behind our products and ensure that all items are made to the highest quality and standards. Should you not be satisfied with your choice of product style or colour, please contact us within 14 days to arrange an exchange or refund. All items must be returned as received in original and unused condition with receipt of purchase to be eligible. The items must include all original tags and packaging. Any items not returned with original tags and packaging will be ineligible for an exchange. All postage charges paid will be the responsibility of the customer for exchanged items.
Return of faulty goods
Bebelicious will gladly refund or exchange any faulty items within 14 days of receipt of delivery, simply contact us at email@example.com. Please return the goods in their original condition and packaging. Please choose carefully as we are unable to exchange or refund if you simply change your mind. On inspection and confirmation of fault, Bebelicious will happily replace your item. Shipping will not be charged on returned faulty items. Should your original item no longer be in stock, we are happy to either exchange or refund to the original value.
Bebelicious online will never sell or give your e-mail address (or any other information about you) to anyone else. We are fully committed to protecting your privacy. Personal information provided will only be used to process your order and payment, or to notify you of upcoming events, changes to the website or special promotions. Information collected is protected on a secure server. We do not sell or rent the information you provide to us online to third parties.